Ticket Terms & Conditions 

Please note that all sales are considered final. In the event that a Grizzlies game that has been sold is not played or presented in the arena for any reason, the fan may exchange the ticket for a future Grizzlies regular season game.  Shall a playoff game not take place, the fan may exchange the ticket for a future Grizzlies playoff game.  The ticket holder acknowledges and agrees that the Grizzlies and/ or BCHL may reschedule, postpone or relocate games included in the Member’s ticket package for any reason, as determined in its/their sole discretion. In the event that a team game or event for which Tickets have been sold to the Member or single game purchaser is not played or presented in the Arena for any reason, including, without limitation, preemption, such event shall in no way be deemed, argued or construed to be a breach by VICTORIA GRIZZLIES HOCKEY (2024) Ltd. of any term, condition, agreement or any other duty or obligation in connection with the sale and use of these Tickets. In such event the Member shall have its membership account credited with an amount representing the amount of the stated face value of the Ticket, less the portion of any discount allocable to that Ticket as a result of the Ticket having been purchased as part of a Member Ticket package. Unless other arrangements are agreed between VICTORIA GRIZZLIES HOCKEY (2024) Ltd. and the Member, the credited funds shall, where applicable, be held by VICTORIA GRIZZLIES HOCKEY (2024) Ltd. and applied, at the direction of the Member, to the Member’s renewal of a regular season Ticket package in the subsequently played Season. If the Member elects not to not renew its Ticket package for the subsequent season, the amount of the credit will be applied to the purchase of other ticketed products. No interest or rebate will accrue on the amount of the credit at any time, unless VICTORIA GRIZZLIES HOCKEY (2024) Ltd. determines otherwise in its sole discretion. Please note for season ticket members, there is a $15 per seat fee to move seats or re-print tickets.